{"id":3,"date":"2026-07-13T10:54:29","date_gmt":"2026-07-13T10:54:29","guid":{"rendered":"https:\/\/vilagalewear.com\/?page_id=3"},"modified":"2026-10-13T17:59:09","modified_gmt":"2026-10-13T16:59:09","slug":"politica-de-privacidade","status":"publish","type":"page","link":"https:\/\/vilagalewear.com\/en\/politica-de-privacidade\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h1 class=\"wp-block-heading\"><strong>Privacy Policy<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">The Vila Gal\u00e9 Group is committed to ensuring quality service for all customers and visitors and to safeguarding all aspects of their privacy. All personal information regarding customers, members, or website visitors is handled in accordance with the European Union's General Data Protection Regulation and Law No. 13.709 of August 19, 2018, of the Federative Republic of Brazil.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Whether you are a new or long-time user, we ask that you read our privacy policy, and if you have any questions, please do not hesitate to contact us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use of the website implies acceptance of this Privacy Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>PERSONAL DATA PROTECTION<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Who is responsible for the personal data?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">These personal data protection terms apply to the Vila Gal\u00e9 Group, comprising Vila Gal\u00e9 \u2013 Sociedade de Empreendimentos Tur\u00edsticos S.A., headquartered at Alameda Bonif\u00e1cio L\u00e1zaro Lozano, No. 9, 2780-125 Oeiras (Portugal), its subsidiaries\u2014Vila Gal\u00e9 Internacional S.A., Vila Gal\u00e9 \u00c9vora S.A., Casa de Sta Vit\u00f3ria S.A., XVinus Companhia Enoturistica LDA, Vila Gal\u00e9 Brasil LTDA, VG Cumbuco LTDA, Cumbuco Golf Resort LTDA, Casa de Santa Vit\u00f3ria \u2013 Brasil LTDA, Ria LTDA \u2013 ME, Ancra LTDA, and Park Road LTDA\u2014and all hotels belonging to the group, namely:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Portugal<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Eco Hotel Vila Gal\u00e9 Albacora, Quatro \u00c1guas 8800-901 Tavira&nbsp;<\/li>\n\n\n\n<li>Hotel Rural Vila Gal\u00e9 Alentejo Vineyards, Herdade da Figueirinha \u2013 Santa Vit\u00f3ria 7800-730 Beja<\/li>\n\n\n\n<li>Hotel Apartamento Vila Gal\u00e9 Ampalius, Alameda Praia da Marina 8125-408 Vilamoura&nbsp;<\/li>\n\n\n\n<li>Hotel Apartamento Vila Gal\u00e9 Atl\u00e2ntico, Praia da Gal\u00e9 \u2013 Apt. 2436 8200-995 Albufeira<\/li>\n\n\n\n<li>Hotel Apartamento Vila Gal\u00e9 Cascais, R. Frei Nicolau de Oliveira, 80, Parque da Gandarinha 2750-641 Cascais&nbsp;<\/li>\n\n\n\n<li>Hotel Apartamento Vila Gal\u00e9 Cerro Alagoa, Rua do Munic\u00edpio, Lt. 26 \u2013 Apt. 2155 8200-916 Albufeira<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Coimbra, Rua Abel Dias Urbano, 20 3000-001 Coimbra<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Collection Alter Real, Coudelaria de Alter \u2013 Tapada do Arneiro 7440-152 Alter do Ch\u00e3o<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Collection Braga, Largo Carlos Amarante 4700-308 Braga<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Collection Douro, Lugar dos Varais \u2013 Cambres 5100-426 Lamego<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Collection Pal\u00e1cio dos Arcos, Largo Conde das Alc\u00e1\u00e7ovas, 3 2770-031 Pa\u00e7o de Arcos<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Collection Praia, Praia da Gal\u00e9, Lote 33, Apt. 2204 8201-917 Albufeira<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Collection Monte do Vilar, Herdade da Figueirinha \u2013 Santa Vit\u00f3ria 7800-730 Beja<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 S. Miguel, Campo de S\u00e3o Francisco,\u00a09500-153 Ponta Delgada<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Collection Tomar, Rua Santa Iria, 8, 2300-473 Tomar &nbsp;<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Douro Vineyards, Quinta do Val Moreira \u2013 Marmelal \u2013 Sto Adri\u00e3o 5110-672 Armamar&nbsp;<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Ericeira, Largo dos Navegantes 2655-320 Ericeira<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 \u00c9vora, Avenida T\u00falio Espanca 7005-840 \u00c9vora<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Estoril, Av. Marginal, Apt. 49 2766-901 Estoril&nbsp;<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Lagos, Rua Sophia de Melo Breyner Andresen, Meia Praia 8600-295 Lagos<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Marina, Avenida da Marina 8125-401 Vilamoura<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 N\u00e1utico, Vale do Olival 8365-158 Arma\u00e7\u00e3o de P\u00eara<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Nep Kids, Herdade da Figueirinha \u2013 Santa Vit\u00f3ria 7800-730 Beja<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 \u00d3pera, Travessa Conde da Ponte 1300-141 Lisboa<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Porto, Av. Fern\u00e3o de Magalh\u00e3es, n\u00ba 7 4300-190 Porto<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Porto Ribeira, Cais das Pedras 17 a 22 \u2013 Lordelo do Ouro e Massarelos 4050-465 Porto<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Santa Cruz, Rua S\u00e3o Fernando, 5 9100-173 Santa Cruz<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Serra da Estrela,\u00a0Caldas de Manteigas \u2013 Fonte Santa\u00a06260-013 Manteigas<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Tavira, Rua 4 de Outubro 8800-362 Tavira<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Collection Elvas Historic Hotel, Conference &amp; Spa, Avenida 14 de Janeiro, n\u00ba 13 7350-092 Elvas<\/li>\n\n\n\n<li>Hotel Vila Gal\u00e9 Sintra, Conference &amp; Revival SPA,Rua da Fonte da Granja, 165 2710-635 V\u00e1rzea de Sintra<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Brasil<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vila Gal\u00e9 Alagoas,\u00a0Sitio Riacho das Varas, SN \u2013 Ilha da Croa\u00a0CEP: 57925-000\u00a0Barra Sto Ant\u00f3nio, Alagoas<\/li>\n\n\n\n<li>Vila Gal\u00e9 Mar\u00e9s, Rua Praia de Guarajuba \u2013 s\/n CEP: 42820-000 Cama\u00e7ari, BA<\/li>\n\n\n\n<li>Vila Gal\u00e9 Cumbuco, Rua Lagoa das Rosas, s\/n CEP: 61619-500 Caucaia, CE<\/li>\n\n\n\n<li>Vila Gal\u00e9 Eco Resort de Angra, Estrada Vereador Benedito Adelino, 8413, Fazenda Tangu\u00e1 23909-901 Angra dos Reis, RJ<\/li>\n\n\n\n<li>Vila Gal\u00e9 Eco Resort do Cabo, Avenida Beira Mar, 750 \u2013 Vila Suape 54590-900 Cabo de Santo Agostinho<\/li>\n\n\n\n<li>Vila Gal\u00e9 Fortaleza, Av. Dioguinho, 4189 \u2013 Praia do Futuro CEP: 60183-707 Fortaleza, CE<\/li>\n\n\n\n<li>Vila Gal\u00e9 Rio de Janeiro, Rua Riachuelo, 124, Lapa, CEP: 20.230-014 Rio de Janeiro<\/li>\n\n\n\n<li>Vila Gal\u00e9 Paulista,\u00a0Rua Bela Cintra,\u00a0952, CEP:\u00a0CEP:01.415-002 S\u00e3o Paulo<\/li>\n\n\n\n<li>Vila Gal\u00e9 Salvador, Rua Morro Escravo Miguel, 320 \u2013 Ondina CEP: 40170-000 Salvador, BA<\/li>\n\n\n\n<li>Vila Gal\u00e9 Touros, Fazenda das Gar\u00e7as, s\/n \u2013 Gameleira Zona Rural de Touros 59584-000<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cuba<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vila Gal\u00e9 Cayo Pared\u00f3n, Playas del Norte, Cayo Pared\u00f3n Grande, Mor\u00f3n, Ciego de \u00c1vila, Cuba<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To ensure the security of your data, we treat the information you have provided to us with absolute confidentiality, in accordance with our internal security and confidentiality policies and procedures, and we do not share personal data with third parties for commercial purposes. The Vila Gal\u00e9 Group engages only those third-party providers that implement appropriate technical and organizational measures. Vila Gal\u00e9 governs the scope, duration, nature, and purpose of the processing, the types of personal data, the categories of data subjects, and the rights and obligations of the parties; it may also engage third parties to send emails and SMS messages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Vila Gal\u00e9 Group may transfer collected personal data internally and internationally within its organization to better tailor the provision and convenience of its services. The Vila Gal\u00e9 Group has implemented appropriate safeguards for the international transfer of personal data through a legal mechanism known as \"standard data protection clauses,\" which is recommended and adopted by the European Commission and the Brazilian National Data Protection Authority.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>For what purposes are your personal data used?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Vila Gal\u00e9 Group uses the collected information to carry out room reservation processes; enter into accommodation contracts; facilitate the purchase of vouchers, products, services, and treatments; manage customer relations; serve historical and statistical purposes; provide access to customer areas; comply with legal obligations; handle billing; and manage information requests.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The processing of personal data is a necessary condition for the provision of services and the sale of products.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In addition to these purposes, we use the collected information to tailor our products and services to our customers; to send information, promotions, and rewards based on stays\u2014at the data subject's request\u2014via newsletter, email, SMS, or telephone call; and to send satisfaction surveys and quality control assessments regarding our service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These communications relate to products and services offered by Vila Gal\u00e9 or by partners with whom we have an agreement, and do not constitute a legal or contractual obligation. When processing is based on consent, the data subject has the right to withdraw their consent at any time. The subsequent withdrawal of consent does not affect the lawfulness of the processing carried out based on that consent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Personal Data is collected when the interested party subscribes to our newsletter, registers on the Website, requests contact or information, purchases a product, or enters into a contract with the Vila Gal\u00e9 Group. Standard Personal Data is collected\u2014such as name, gender, date of birth, telephone and mobile numbers, email, address, and tax ID (CPF)\u2014along with other data necessary for service provision or billing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Automated decisions, such as profiling, may be used to better tailor our offerings to our customers' needs and enable members of the Vila Gal\u00e9 Club to receive specific promotions and benefits.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The grounds for legitimacy allowing the Vila Gal\u00e9 Group to process user data are: visitors' voluntary access and browsing; the Vila Gal\u00e9 Group's compliance with legal obligations, where applicable; the execution of contracts; and\u2014subject to the customer's consent or the applicability of legitimate interest\u2014the sending of information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Who can you contact to access, rectify, or delete the data?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Our clients and visitors have varying privacy concerns and may, at any time, review, update, and decide which data they wish to have stored. They are guaranteed the right to confirm the existence of data processing, to access their data, and to correct incomplete, inaccurate, or outdated data; the right to the anonymization, blocking, or deletion of data that is unnecessary, excessive, or processed in non-compliance with the law; the right to data portability to another service or product provider upon express request, in accordance with national authority regulations and subject to trade and industrial secrets; the right to the deletion of personal data processed based on the data subject's consent, except in cases provided for by law; the right to be informed about public and private entities with which the controller has shared data; the right to information regarding the option to withhold consent and the consequences thereof; and the right to revoke consent. The Data Protection Officer is Dr. Pedro Baptista, who can be contacted directly via email at&nbsp;<a href=\"mailto:dpo@vilagale.com\">dpo@vilagale.com<\/a>&nbsp;to whom you may request the exercise of these rights at any time. In the Customer Area \u2013&nbsp;<a href=\"https:\/\/my.vilagale.com\/login?redirect=home\" target=\"_blank\" rel=\"noreferrer noopener\">My Vila Gal\u00e9<\/a>, \u2013 on our website, you can view and manage certain types of information associated with your account, view and edit your preferences, and request the deletion or portability of your personal data simply by entering your User ID and password.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How long is the data stored?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data is retained until the purpose for which it is processed has been fulfilled. In the case of customer data, it will be deleted two years after the last interaction with our services or hotels, or\u2014if applicable and occurring at a later date\u2014for as long as the customer participates in a Vila Gal\u00e9 loyalty program. Legal provisions may require the retention of personal data for a longer minimum period.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The data subject may lodge a complaint with the supervisory authority.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>E-Mail<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you subscribe to our newsletter, you will receive information via email about our promotions and featured offers. If you wish to stop receiving newsletters, you can remove your address from our mailing list by clicking the link found in the footer of each newsletter. If you are a registered customer, you can modify your personal details and edit your preferences at any time by simply entering your username and password in the Customer Area.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Security<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Whenever personal information is requested from you, the transmission takes place via a secure SSL (Secure Sockets Layer) connection\u2014provided you are using an SSL-enabled browser\u2014meaning your information is sent over the Internet in encrypted form. You can tell you are in secure mode when you see a padlock or key icon in the bottom-right or bottom-left corner of your screen.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>INTELLECTUAL PROPERTY RIGHTS&nbsp;<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All content on the site&nbsp;<a href=\"http:\/\/www.vilagale.com\/\" rel=\"noopener\">vilagale.com<\/a>&nbsp;(texts, images, and videos) are authorized for use and protected by the Copyright and Related Rights Code. This site may contain links to third-party websites that are not under Vila Gal\u00e9's control. Our Privacy Policy does not apply to these sites; therefore, we recommend reading the privacy policies found on them.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>VIDEO SURVEILLANCE SYSTEMS&nbsp;<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pursuant to Law No. 34\/2013 of May 16 and Ordinance No. 273\/2012 of August 20, our hotel properties may employ closed-circuit television (CCTV) surveillance for the protection of visitors. Notices informing of the presence of these systems are displayed in clearly visible locations within the monitored areas.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Cookie Policy<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The mere act of visiting and browsing this page does not automatically result in the recording of data that would allow users to be identified. However, certain information is collected and stored.&nbsp;<em>Cookie<\/em>&nbsp;It is a small text file created and saved on your computer or device's disk when you visit certain websites. This file enables greater personalization and faster page access, improving the online experience. By identifying technical information about the device\u2014such as the Internet Protocol (IP) address, operating system, or browser type\u2014we enhance the quality of your visit to our site. Most browsers automatically accept these files, but you can delete them or configure your settings to block them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will find the appropriate method for configuring these settings in your browser's menu. If you do not allow the use of cookies, there may be some features you will not be able to use.<br><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Privacidade O Grupo Vila Gal\u00e9 tem como compromisso assegurar um servi\u00e7o de qualidade a todos os clientes e visitantes e garantir todos os aspetos relacionados com a sua privacidade. Todas as informa\u00e7\u00f5es pessoais relativas a clientes, membros ou visitantes do site s\u00e3o tratadas de acordo com o Regulamento Geral de Protec\u00e7\u00e3o de Dados [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vilagalewear.com\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vilagalewear.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vilagalewear.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vilagalewear.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vilagalewear.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":5,"href":"https:\/\/vilagalewear.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":748,"href":"https:\/\/vilagalewear.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/748"}],"wp:attachment":[{"href":"https:\/\/vilagalewear.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}